At Raj Enterprises, we are committed to ensuring a seamless and efficient delivery process for all our customers. We understand the importance of timely delivery in supporting the operations and success of your business. Our dedicated logistics team works hard to ensure that each order is processed and delivered with care and in a timely manner.
Delivery Lead Time
The Delivery Lead Time refers to the period from the date of order confirmation to when the product is ready for shipment. At Raj Enterprises, we aim to deliver your order within 1 month from the date of confirmation. This lead time allows us to prepare the products to meet the highest standards of quality and ensure that everything is in place for a smooth delivery.
Please note that any delays in providing necessary order details or payment confirmation may affect the delivery schedule, so we encourage customers to complete all requirements as promptly as possible.
Transit Time
Once your order is ready for dispatch, the Transit Time is the time it takes for the shipment to reach its destination. We estimate that the Transit Time will range between 7 to 15 days depending on factors such as the destination, mode of transport, and any unforeseen circumstances such as weather conditions or customs clearance.
Our logistics partners are experienced in ensuring that products are transported efficiently, and we will work closely with them to track and update you on the status of your order during transit. We recommend planning accordingly for any time-sensitive deliveries and contacting us with any urgent delivery requirements.
Transit Insurance
At Raj Enterprises, we ensure that the quality of our products is protected during the production process. However, once the product is in transit, Transit Insurance is the responsibility of the customer. We highly recommend arranging for insurance coverage to protect your order from potential damages or losses that may occur during transport.
Customers can select the insurance coverage that suits their needs, either through their preferred insurance provider or through our recommended partners. The cost of the insurance will be borne by the customer as part of the overall delivery process.
Delivery Terms
To ensure that the delivery process runs smoothly and without any surprises, we have established clear Delivery Terms:
Transportation Cost: The cost of transporting the goods from our warehouse to your specified delivery address will be paid by the customer. The transportation fees will depend on the size and weight of the shipment, as well as the destination.
Payment of Delivery Charges: Customers are expected to settle the transportation cost before the shipment is dispatched. We will provide an estimate of the transportation cost upon order confirmation, and the final payment for the shipping charges must be made prior to delivery.
Packaging Cost: The Packaging Cost for your order will also be borne by the customer. We take great care to ensure that all products are securely packaged to prevent damage during transit. If you prefer to receive your order without packaging, this is entirely at your discretion. However, please note that in this case, the products will be shipped without protective packaging, and the customer will assume full responsibility for the goods’ safety during transit.
Customs and Import Duties (If Applicable): For international shipments, customs and import duties may apply. The customer is responsible for any applicable duties or taxes upon arrival of the goods. Please check with your local customs office for further details regarding such charges.
Packaging and Handling
We take extra care to ensure that our products are packaged securely to withstand transit. All products are carefully packaged in materials designed to protect them from damage during shipment. For special handling requests or fragile items, please inform us at the time of order confirmation, and we will make the necessary arrangements.
Delivery Confirmation
Once the goods are delivered, we will request confirmation of receipt from the customer to ensure that the shipment has arrived in good condition. We also encourage customers to inspect the goods upon delivery. If any damages are noticed, please notify us immediately so we can assist with resolving the issue as quickly as possible.
Conclusion
At Raj Enterprises, we aim to provide a smooth, reliable, and customer-friendly delivery experience. We understand that on-time delivery is critical to your business, and we make every effort to meet or exceed the expected lead times. By clearly outlining our Delivery Lead Time, Transit Time, Transit Insurance requirements, and Delivery Terms, we ensure that there are no surprises along the way.
For any specific questions or to discuss your delivery requirements in more detail, please don’t hesitate to reach out to our customer service team. We are here to support you every step of the way and ensure that your experience with Raj Enterprises is nothing short of excellent.
Thank you for choosing Raj Enterprises for your business needs!
